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Terms & Conditions

TERMS:

In these Terms and Conditions, the following definitions apply:

GoodBiz Solutions Ltd: the Contractor and provider of requested, specified services, who's registered office is 123 Irish St, Dumfries, United Kingdom, DG1 2PE.
The Good Business Company / The Good Business Co: The full trading name of GoodBiz Solutions Ltd
GoodBiz: a shorthand reference to GoodBiz Solutions Ltd
GoodBiz Solutions Ltd Product or Services (collectively referred to as ‘the Products and/or Services): the products and services offered by GoodBiz Solutions Ltd.
Client: The client, individual or legal entity, to whom the Invoice is addressed.
Commencement Date: the date that GoodBiz Solutions Ltd commences provision of the Products and/or Services to the Client.
Conditions: terms and conditions as amended from time to time in accordance with clause 14, the most current version of T&Cs can be found on our website, www.thegoodbusinesscompany.co.uk, and any additional conditions agreed in writing by the Supplier.
Contract / Freelance Contract / Service Agreement: the Contract that is entered into by requesting specific services or packages and as a result an invoice for said services is raised. The contract is made up of these Terms & Conditions, the Quote(s), Invoice(s) and any other supporting material provided or confirmed by either Party..
Fees: the fees payable by the Client for the supply of the Products and/or Services in accordance with clause 4.
Service: the provision of and grant of access to GoodBiz Solutions Ltd Products and/or Services.
Privacy Policy: the policy (as updated from time to time) which can be found on GoodBiz Solutions Ltd Website at https://www.thegoodbusinesscompany.co.uk/privacy  identifying certain respective rights and obligations in respect of the personal data and privacy under the Contract.
Project / Proposal: a statement of work, quotation or other similar documentation describing the services required by the Client to be supplied by GoodBiz
Authorised Affiliates: in respect of the Products and/or Services, the Affiliates of the Client (if any) in respect of those Products and/or Services.
Authorised Users: in respect of the Products and/or Services, the users authorised by the Client to use those Products and/or Services in accordance with the Contract.
Client Data: all data (in any form) that is provided to GoodBiz Solutions Ltd or uploaded or hosted on any part of any Products and/or Services by the Client or by an Authorised User which would reasonably be considered proprietary to the client, including but not limited to Vendor information, Client information, Accounting records, that is not generally known in the industry and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
Client Systems: all software and systems used by or on behalf of the Client, the Authorised Affiliates, any of its or their direct or indirect sub-contractors, or any Authorised User in connection with the provision or receipt any of the Products and/or Services or that the Products and/or Services otherwise link, inter-operate or interface with or utilise (in each case whether directly or indirectly).
Protected Data: the information and data referred to in the Privacy Policy.
You / Your: the Client
We / Us: GoodBiz Solutions Ltd

1. BACKGROUND:

The Client has engaged the Contractor to provide services outlined through direct communication with specific project requirements 

and / or

 

set packages, the details of which are outlined on the website and which form part of this agreement and is subject to change.

 

GoodBiz will provide the Client with any of the following Services as outlined in the invoice:

  • The development and customisation of 3rd party apps and software as requested by the client. Each request will be agreed either verbally or in writing and will be charged at the agreed hourly rate or job rate as specified on the invoice.

  • The Set-up and provision of 3rd party software as requested by the Client

  • Details of work requested shall be outlined in invoices and / or other supporting documentation such as quotes or emailed confirmation.

 

These services will be provided in accordance with the specifications detailed in the Terms and Conditions below and are intended to accompany an invoice for work requested.

 

Please note, we do not provide our own software, any failure on the part of the software must be attributed to the software provider.

 

2.       BASICS OF CONTRACT

 

2.1.    The Scope of Work  shall be discussed and agreed at each stage of the project or each requested change, and will be invoiced as agreed by the Client and GoodBiz. Any invoice raised will be considered a part of this agreement as will any supporting quotes or project documentation. 

 

Acceptance of any quote, or payment of any deposit invoice will be taken as acceptance of both the outlined scope, payment rate and these Terms & Conditions.

 

The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of GoodBiz Solutions Ltd which is not set out in the Contract. These Conditions apply to the Contract to the exclusion of any other terms that the Client seeks to impose or incorporate or which are implied by trade, custom, practice or course of dealing.

 

2.2.    Any sample materials, descriptive matter or advertising issued by GoodBiz Solutions Ltd, and any descriptions of illustrations contained in GoodBiz Solutions Ltd’s website or brochures, are issued or published for the sole purpose of giving an approximate idea of the Products and/or Services as offered by GoodBiz Solutions Ltd. They will not form part of the Contract or have any contractual force. GoodBiz Solutions Ltd is under a legal duty to supply goods that are in conformity with the Contract.

 

2.3.    GoodBiz Solutions Ltd has the right to make any changes or alterations to the nature, scope and content of the Products and/or Services, without notice to the Client, at any time, provided these do not affect the nature of the Products and/or Services.

 

2.4.    GoodBiz Solutions Ltd will supply the Products and/or Services to the Client and GoodBiz Solutions Ltd warrants to the Client that such Products and/or Services have been prepared using reasonable care and skill. GoodBiz Solutions Ltd provides no guarantee that the Products and/or Services will provide any results for the Client.

 

2.5.    GoodBiz Solutions Ltd will use reasonable endeavours to meet any dates in relation to supporting the Products and/or Services (including but not limited to dates for the Client to attend calls) but any such dates will be provisional only and may be subject to change at the discretion of GoodBiz Solutions Ltd, with no liability attaching to GoodBiz Solutions Ltd in respect of such changes.

 

2.6.    GoodBiz Solutions Ltd will have the right to make any changes to the support of the Products and/or Services which do not affect their nature or quality (including but not limited to: trainers and teachers, call lengths, session lengths, session frequency, session type, session location, training type, training location, venue location, coach allocated, social media group access and content).

 

2.7   GoodBiz shall perform the Services with reasonable skills and care and to a reasonable standard in accordance with recognised standards and codes of practice, and will accept all responsibility to fulfil the service that is within our control, by the agreed timescales and to a satisfactory standard and are committed to the following service standards:

 

  • All information supplied by the supplier to the customer will be impartial

  • The supplier will provide understandable information that will empower client to choose the right service for them

  • All associates, subcontractors and freelancers working with us will be checked for suitability relevant qualifications, skills and experience

 

 

3.       CLIENT’S OBLIGATIONS

 

3.1.    The Client will:

(a) ensure that all information given by the Client to GoodBiz Solutions Ltd is complete and accurate;

(b) co-operate with GoodBiz Solutions Ltd in all matters relating to the Products and/or Services, including attending agreed appointments and providing agreed information in a timely manner in order to meet necessary timescales;

(c) pay all money due strictly in accordance with the payment schedule or invoice terms as set out in the Invoices, Subscription or as otherwise confirmed in writing by GoodBiz Solutions Ltd;

(d) not use the Products and/or Services or any content, data or information derived from the Client’s use of the Products and/or Services for any purpose other than that which has been expressly authorised under the Contract;

(e) not use the Products and/or Services for any unlawful purpose; and

(f) permit GoodBiz Solutions Ltd to include information of video footage on its website highlighting any benefits which the Client or Client’s business has obtained from the Products and/or Services and in this regard, the Client hereby grants to GoodBiz Solutions Ltd a royalty-free, non-exclusive perpetual licence to use any intellectual property rights of the Client for this purpose.

 

3.2.    The Client, for itself and as trustee for any of its directors, employees, agents, Authorised Affiliates, Authorised Users or similar, undertakes to observe the obligations set out in clauses 3.1 to 3.7 (inclusive) and shall fully indemnify GoodBiz Solutions Ltd from and against all loss, damage, costs and claims arising from its failure to adhere to those provisions or otherwise to fulfil its obligations under the Contract.

 

3.3.    Transmission of storage of any information, data or material in violation of any law is prohibited. This includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret and other statute. The Client agrees to indemnify, and hold harmless, GoodBiz Solutions Ltd from any claims resulting from the use of the Products and/or Services which damages the Client or any other parties.

 

3.4.    Spamming, or the sending of unsolicited emails, using an email address or URL that is maintained byGoodBiz Solutions Ltd, or directing traffic to a webpage that contains any reference to GoodBiz Solutions Ltd is STRICTLY prohibited without express written permission. GoodBiz Solutions Ltd will be the sole arbiter as to what constitutes a violation of this provision. This action will result in immediate termination of the Products and/or Services without any refund to the Client and could be subject to legal action by GoodBiz Solutions Ltd against the Client. Any service interruptions as a result of Client’s spamming will be billed to the Client at £50.00 per hour until service is restored.

 

3.5.    Importing or in any way using purchased leads with a GoodBiz account is strictly prohibited. If the Client has paid money, or in any way purchased a group of pre-existing leads, these may not be used with GoodBiz Solutions Ltd. Only people that have specifically requested information directly from the Client may be emailed through GoodBiz Solutions Ltd.

 

3.6.    The Client is prohibited from transmitting on or through any of GoodBiz Solutions Ltd’s platforms or servers, including but not limited to social media platforms, any material that is (in GoodBiz Solutions Ltd’s sole discretion) unlawful, obscene, threatening, disruptive, abusive, libellous, hateful, that encourages conduct which could constitute a criminal offence, that gives rise to civil liability, that otherwise violates any national or international law, or that involves the transmission of any pornographic or sex-related merchandise or data.

 

3.7.    The Client shall (and shall ensure all Authorised Affiliates, Authorised Users or similar shall) at all times comply with all applicable laws relating to the use or receipt of the Products and/or Services, including laws relating to privacy, data protection and use of systems and communications.

 

3.8   Obtain all necessary permissions and consent which will be required before the commencement of the services, the cost of which is the sole responsibility of the Customer. In certain circumstances this may include evidence that the customer holds a specific legal status in respect to a related individual and can make decisions in their best interests,  e.g. Enduring Power of Attorney

 

3.9   Comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties.

 

Failure to fulfil Client Obligatins may result in the termination of any agreement and attract any fees in partial work carried out including research and proposal preparation.

 

 

4.       FEES AND PAYMENT

 

4.1.    The Fees for the Products and/or Services are detailed in either the Subscription, the Sales Order or Invoice or any agreement made in writing between GoodBiz Solutions Ltd and the Client.

 

4.2.    The Fees will be paid by the Client in full in accordance with the Subscription, Invoice, written confirmation from GoodBiz Solutions Ltd, or any agreement made with a finance company in accordance with payment for the Products and/or Services.

 

4.3.    All payments due to GoodBiz Solutions Ltd under the Contract shall be made in full without any deduction or any withholding. The Client will not be entitled to assert any credit, set off or counterclaim against GoodBiz Solutions Ltd against any sum(s) owed.

 

4.4.    In relation to payment by instalments or a payment plan, payment shall be made monthly on the same calendar day as the date of the Sales Order or as otherwise agreed in writing between GoodBiz Solutions Ltd and the Client.

 

4.5.    The Fees will remain payable by the Client notwithstanding any decision to cease using the Products and/or Services and even if the Client does not complete, access, attend or use the entire Products and/or Services.

 

4.6.    GoodBiz Solutions Ltd shall be entitled to continue processing payments for any monies outstanding using any of the Client’s debit or credit card details previously confirmed to GoodBiz Solutions Ltd.

 

4.7.    In the event of any payment due to GoodBiz Solutions Ltd becoming overdue and unpaid for more than 20 (twenty) days, GoodBiz Solutions Ltd may, at its discretion, suspend or withdraw the provision of the Products and/or Services, without prejudice to any of its other rights as to termination.

 

4.8    Save as to the cooling off period set out at clause 5, the Contract is non-cancellable and any deposit payment will be due by the Client and is non-refundable, regardless of whether the Products and/or Services are used.

 

4.9.    The Client acknowledges that they have signed or agreed to the Sales Order through their own choice without coercion or any lawful tactics from GoodBiz Solutions Ltd and are fully responsible for their own decisions.

 

4.10   Normal Invoice payment terms are 14days nett, unless otherwise agreed and stated on the invoice. Normal Subscriptions Terms are paid automatically by card a month in advance.

 

4.11   Payments are to be received in GBP (£) unless otherwise agreed and stated on the invoice.

 

4.12    Any late payments will incur late payment fees of 1.5% per month. Accounts where there is a persistent failure to reconcile any outstanding issues or invoices will be passed on to our Debt Collection Agency.

 

4.13   Should the requested work be delayed or suspended at the request of or through and default of the client for a period exceeding 4 weeks, GoodBiz shall be entitled to payment of the fees resulting from all the work carried out up to and including the end of the period.

 

4.14   GoodBiz shall be reimbursed for reasonable and necessary expenses incurred by us in connection with the delivery of our service.

 

 

5.       COOLING OFF AND RIGHT TO CANCEL/ TERMINATION

 

5.1.    The Client has a limited period, referred to as ‘cooling off period’, in which they may change their mind and cancel their contract with GoodBiz Solutions Ltd.

 

5.2.    The cooling off period will begin from the date of the Sales Order and continue until the Deposit Invoice has been issued.

 

5.3.    The Client must give written notice of their cancellation to GoodBiz Solutions Ltd within the 5 days of the deposit invoice to help@thegoodbusinesscompany.co.uk

 

5.4.    If the Client exercises their right to cancel, the Product and/or Services will be terminated.

 

5.5.   All Deposit invoices are non-refundable once paid by the client

 

5.6.    If the Client does not wish to proceed with the project, an Invoice shall be raised for all work done, whether delivered to the client or is incomplete, and the Client agrees to pay any final Invoice raised for the termination of any project.

 

5.7   The agreement shall be considered fulfilled and expired once all work has been delivered and all invoices due for work carried out are paid. Any new work requested at any point will attract the current Terms & Conditions as published on the website and are therefore subject to change. 

 

5.8   Either party may terminate the agreement in writing with 15 days notice.  GoodBiz shall raise a final invoice for any uncharged hours carried out for work both completed and partially delivered, up to the point of the notification and all reasonable expenses must be reimbursed. The client agrees to pay all invoices, including the final invoice, in full.

 

5.9   Once the contract has expired or been terminated, GoodBiz agrees to hand back all access, documents and any other property, digital or otherwise that we have been given access to by the Client, including an explanation of what work has yet to be completed, and an explanation of how far developed that work is, if that work has been paid in full.

 

5.10  GoodBiz reserves the right to not disclose or explain any work associated with unpaid invoices until such invoices have been settled.

 

 

6.       LIMITATION OF LIABILITY

 

6.1.    Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control including but not limited to acts of God; flood; drought; earthquake or other natural disaster; epidemic or pandemic; terrorist attack; civil war; civil commotion or riots; war; threat of or preparation for war; armed conflict; imposition of sanctions; embargo; the breaking off of diplomatic relations; nuclear, chemical or biological contamination or sonic boom; any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition; collapse of buildings, fire, explosion or accident; any labour or trade dispute, strikes, industrial action or lockouts; and non-performance by suppliers or subcontractors. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed. If the period of delay or non-performance continues for 6 months, the party not affected may terminate this agreement by giving 14 days' written notice to the affected party.

 

6.2.    GoodBiz Solutions Ltd will, under no circumstances, be liable to the Client (whether in contract, tort (including negligence), breach of statutory duty, or otherwise), for any indirect or consequential loss, special damages, or any costs or losses attributable to loss of profits or opportunities arising from or in connection with the subject matter of the Contract.

 

6.3.    The maximum amount of damages payable by GoodBiz Solutions Ltd to the Client in respect of any and all liability (apart from that mentioned above), including liability arising from negligence, under or in connection with the Contract shall not exceed the amount paid by, or on behalf of, the Client to GoodBiz Solutions Ltd for the preceding calendar month or calculated based on 1/12th of the Fees in the preceding 12 months.

 

7.       NON-COMPETE

 

The Client undertakes not to compete or seek to compete, either directly or indirectly or in any other capacity whatsoever, with the business of GoodBiz Solutions Ltd or in the provision of products or services directly competitive with any aspect or part of the Products and/or Services, resulting in actual or anticipated loss to GoodBiz Solutions Ltd, to include as to its reputation.

 

8.       INTELLECTUAL PROPERTY RIGHTS

 

8.4   All intellectual property rights in, arising out of, or in connection with, the design and implementation of the Products and/or Services will be owned by GoodBiz Solutions Ltd, and therefore the same solution, or parts of, can be re-used for other clients. GoodBiz Solutions Ltd grants the Client a revocable, non-exclusive royalty-free licence to use such rights only to the extent necessary to allow the Client to benefit from the Products and/or Services but not further or otherwise and no other rights or licences are granted. Any such rights arising from the Client’s use of the Products and/or Services shall accrue to GoodBiz Solutions Ltd and the Client shall be deemed to have assigned any such rights to GoodBiz Solutions Ltd, with GoodBiz Solutions Ltd authorised to act as its agent to execute any such transfer or other documents giving effect to the same.

 

8.5.    The Client, Authorised Users and Authorised Affiliates may be able to store or transmit Client Data using the Products and/or Services and the Products and/or Services may interact with Client Systems. The Client hereby grants a royalty-free, non-transferable, non-exclusive licence for GoodBiz (and each of its direct and indirect sub-contractors) to use, copy and other otherwise utilise the Client Data and Customer Systems to the extent necessary to perform or provide the Products and/or Services or to exercise or perform GoodBiz Solutions Ltd’s right, remedies and obligation under the Contact.

 

 

9.       DATA AND INFORMATION

 

9.1.    Protected Data shall, at all material times, remain the property of the Client or its licensor.

 

9.2   GoodBiz retains no right over the Clients Intellectual Property or that of any 3rd Party software provider.

 

9.3    Except to the extent GoodBiz Solutions Ltd has direct obligations under data protection and other applicable laws, the Client acknowledges that GoodBiz Solutions Ltd has no control over Protected Data hosted as part of the provision of the Products and/or Services and may not actively monitor or have access to the content of Protected Data. The Client shall ensure (and is exclusively responsible for) the accuracy, quality, integrity and legality of Protected Data and non-personal data and that its use (including use in connection with the Products and/or Services) complies with all applicable laws.

 

9.4    If GoodBiz Solutions Ltd becomes aware of any allegation that Protected Data or non-personal data may not comply with the Contract, GoodBiz Solutions Ltd shall have the right to permanently delete or otherwise remove or suspend access to any Protected Data or non-personal data which is suspected of being in breach and/or disclose Protected Data or non-personal data to law enforcement authorities (in each case without the need to consult the Client). Where reasonably practicable and lawful, GoodBiz Solutions Ltd shall notify the Client before taking such action.

 

9.5    GoodBiz Solutions Ltd shall have the right to suspend the Products and/or Services at any time, and for any reason, without notice. The Client accepts and acknowledges that the Products and/or Services can be withdrawn or may be unavailable due to technical and other issues, or as a result of updates, maintenance or similar circumstances. If such a suspension or withdrawal is to last more than 30 days, the Client will be notified as to the reason.

 

 

10.       CONFIDENTIALITY AND SECURITY OF DATA

 

10.1.    The Client owns all data that GoodBiz has been given access to, and retains the legal right to access their subscription / account to any 3rd party software GoodBiz has been given access to.

 

In the event of an invoice dispute, GoodBiz agrees to not withhold any such access from the Client if in doing so would have a reasonable expectation to negatively affect their business.

 

10.2   All Client Data, written or oral,  remains the property of the Client, and GoodBiz has no rights to share or disclose any Client data unless:

  • Information is already in the public domain

  • Written agreement has been obtained by the client

 

10.3    GoodBiz Solutions Ltd shall maintain the confidentiality of Protected Data and shall not, without the prior written consent of the Client, and in accordance with the Contract, disclose Protected Data other than as necessary for the performance of the Products and/or Services, the express rights and obligations under the Contract, or as required by law.

 

10.4    GoodBiz Solutions Ltd will disclose Protected Data only to those of its officers, employees, agents, contractors and direct and indirect sub-contractors to whom, and to the extent to which, such disclosure is necessary for the purposes contemplated under the Contract or as otherwise reasonably necessary for the provision or receipt of the Products and/or Services.

 

These individuals shall have the same responsibility as GoodBiz to ensure confidentiality and individuals will be made known to the Client prior to them having access to any sensitive data.

 

10.4    In order to promote and respect the confidentiality of all clients and intellectual property the Client understands that the Products and/or Services, now and in the future, are limited to people who have registered in the respective training. In consideration of, and as a condition for permitting the Client to participate in the Products and/or Services, the Client agrees to not publish, broadcast, disclose, communicate to the public, or assist another to do the same in respect of, the identity, likeness or actual or paraphrased comments of anyone who participates, leads, assists or is otherwise involved in the Products and/or Services.

 

8.6   GoodBiz retains the right to share in their portfolio and case studies how solutions have been implemented and the process which has been set up through our contributions. This does not extend to the client data that is being processed by the system.

 

This Confidentiality clause will not expire with the contract.

 

11.        WARRANTIES

 

GoodBiz Solutions Ltd gives no warranties of any kind, whether express or implied, for the Products and/or Services it provides under the Contract. GoodBiz Solutions Ltd also disclaims any warranty of merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, mis-deliveries, or interruptions to the Products and/or Services caused by GoodBiz Solutions Ltd’s negligence or the Client’s errors or omissions. Use of any information obtained via GoodBiz Solutions Ltd is at the Client’s own risk. GoodBiz Solutions Ltd makes no warranty, whether express or implied, as to the accuracy of quality of information obtained through its Products and/or Services.

 

12.       ASSIGNMENT AND SUB-CONTRACTING

 

The Client will not, without the prior written consent of GoodBiz Solutions Ltd, assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Contract. For the avoidance of doubt, the Client will not share the Products and/or Services or any content, data or information derived from the Client’s use of the Products and/or Services with any third party without the prior written consent of GoodBiz Solutions Ltd, which may be withheld.

 

GoodBiz may from time to time obtain the services of freelancers and / or sub-contractors in order to deliver a Client Project in a timely manner. These individuals shall be held to the same standards as internal GoodBiz members of staff and will be paid by GoodBiz directly. The Client shall only ever receive invoices form GoodBiz.

 

For the purposes of the Indemnification clause of these T&Cs, the subcontractor or freelancer is an agent of GoodBiz

 

13.       WAIVER

 

A waiver of any right under the Contract is only effective if it is in writing and will not be deemed to be a waiver of any subsequent breach or default.

 

14.       VARIATION

 

Except as set out in these Conditions, any variation including the introduction of any additional terms and conditions, to the Contract will only be binding when agreed in writing between GoodBiz Solutions Ltd and the Client.

 

15.       APPLICABLE LAW

 

15.1.    Any dispute of legal issue arising from the Conditions will be determined by the law of England and Wales and considered exclusively by the English and Welsh Courts.

 

15.2.    Each of the paragraphs referred to in the Conditions shall be severable and distinct from one another and, if at any time, more and more of such provisions become invalid, illegal or enforceable, the validity, legality and enforceability of the terminating paragraphs shall not in any way be affected or impaired by this.

 

16.       CLIENT CONFIDENTIALITY AGREEMENT

 

16.1.    The Products and/or Services are limited to people who have registered for the Products and/or Services.

 

16.2.    The Client will not publish, broadcast, disclose, communicate to the public, or assist another to do the same in respect of, the identity, likeness or actual or paraphrased comments of anyone who participates, leads, assists or is otherwise involved in the Products and/or Services.

 

16.3.    The Client recognises that any breach of confidentiality may cause GoodBiz Solutions Ltd and/or other clients irreparable and substantial harm even though it may be impossible to ascertain the full monetary extent of their financial loss.

 

16.4.    Nothing in this Contract is intended to limit the Client from sharing their experience of the Products and/or Services with anyone.

 

16.5.    Nothing in this Contract is intended to limit GoodBiz Solutions Ltd from sharing results and any testimonials (written or by video) in relation to the Products and/or Services, for any reason (including to promote the business of GoodBiz Solutions Ltd) with anyone by any means.

 

17. INDEMNIFICATION

 

Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying Party, its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with these T&Cs. This indemnification will survive the termination of this Agreement.

 

We take no responsibility or accept any liability for loss of data or access that is caused by the software provider.

 

18.       COMPLAINTS

 

18.1.    GoodBiz Solutions Ltd is committed to providing high quality Products and/or Services. Pleas email help@thegoodbusinesscompany.co.uk with any concerns or complaints and we will deal with such matters a quickly as reasonably possible.

 

19.       GENERAL

 

19.1.    GoodBiz Solutions Ltd reserves the right to alter or cancel published dates and change venues without any liability whatsoever.

 

19.2.    GoodBiz Solutions Ltd reserves the right to make changes to the programs, services, products, speakers or venue should that be necessary.

 

19.3.    From the date the contract commences, any behaviour displayed by the Client that GoodBiz Solutions Ltd deems as disruptive, disrespectful, threatening, abusive or untenable in anyway (to the sole discretion of GoodBiz Solutions Ltd), either in person, via email, via social media or any other forms of means of communication, either directed at GoodBiz Solutions Ltd, GoodBiz Solutions Ltd’s other clients, GoodBiz Solutions Ltd team members or associates, may result in the Client being denied access to all aspects of the Products and/or Services, including but not limited to online support, social media groups, live events or coaching calls. All remaining fees would remain payable and any monies for the Products and/or Services will be non-refundable.

 

19.4.    The Client agrees that GoodBiz Solutions Ltd has not made any promise, guarantee, or other representation with respect to the Client’s future incomes or gains resulting from the provision of the Product and/or Service, and that the Client has not been induced to enter the Contract as a result of any alleged promise, guarantee or representation.

 

19.5.    These Conditions supersede any previous arrangement with your concerning their subject matter.

 

20 MISCELLANEOUS

 

20.1   Governing Law: This Agreement will be governed by and construed in accordance with the Laws of Scotland.

 

20.2   Severability: In the event that any of the provisions in these Terms & Conditions are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

 

20.3  Waiver: The Waiver by either party of a breach, default, delay or omission of any of the provisions of this Agreement by the other party will not be construed as a waiver of any subsequential breach of the same provisions.

 

20.4   Force Majeure: Neither Party shall be liable for any failure to perform under this Contract when such failure is due to causes beyond that Party’s reasonable control, including, but not limited to, acts of state or governmental authorities, acts of terrorism, natural catastrophe, fire, storm, flood, earthquakes, accident, and prolonged shortage of energy.  In the event of such delay,  the date of delivery or time for completion will be extended by a period of time reasonably necessary by both GoodBiz and Client. If the delay remains in effect for a period in excess of thirty days, the Client may terminate this Contract immediately upon written notice to GoodBiz Solutions Ltd.

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